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Contact Us

Contact Info

Bitmain is headquartered in Beijing with office in USA CA. For PR, media, sales, or any other queries, please contact us here. We will get back to you as soon as possible.

Address

300 Park Ave, STE300, San Jose, CA 95110, USA

Working Days/Hours

Mon - Sun / 9:00AM - 8:00PM


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    Frequently Asked Questions

    Usually, your order will be shipped 1-2 business days after placing your order (subject to the clearance and stock availability – up to 7 days during sale/campaign periods). Depending on your location and shipping option, your delivery times may vary.
    Go to the following link and create your account: My Account
    Please start with double-checking your order confirmation to see what you ordered. If you have not received the ordered product please contact us by using the button “CONTACT US” further down this page, and we will do everything we can to correct our mistake.
    The order status can be viewed here: Track Order
    We provide “Delivered duty paid” (DDP) service which is a delivery agreement whereby the seller assumes all of the responsibility, risk, and costs associated with transporting goods until the buyer receives or transfers them to the targeted destination.